Orders placed for in stock merchandise, Monday-Friday between the hours of 9am-5pm will be processed and shipped within 48-72 business hours. Orders placed after 5pm or on the weekend will be processed and shipped within 48-72 hours of the next business day. Orders for custom items or items that are not in stock will take approximately 7-10 business days before it is processed and shipped.
Questions about your order? Contact: email@example.com or call 219.232.8378
Please always refer to an order or invoice number when leaving messages via email or phone.
We will gladly send an authorization to return an item for exchange if:
- We ship you the wrong order
- You receive a defective item
We will gladly accept your exchange (though you are responsible for paying for shipments returned to us) if:
- You ordered the wrong size
- You ordered the wrong color/style
Important Return Policy Notices
- All items must be returned in a new, unworn, and unwashed condition. You must print and return your original order invoice and send it along with the returned item. Please specify the reason for return on your invoice. *Returns must be authorized by Daily Fitness Zone prior to shipment*
- All notices for returns must be within 5 business days from receipt of the order to qualify for a return or exchange. If you fail to provide us with prompt notification within the allotted time period specified, we will not authorize a return or exchange. No exceptions.
- We will only compensate customers for shipping and arrange for package pickup when there was processing error on our behalf. If you fail to return orders within the allotted time after package pick up is arranged, you will forfeit our return shipment compensation and/or your authorization for return/exchanges.
- Orders must be packaged appropriately for returns. We are not responsible for your lost or damaged return packages. Items that are “lost” or “damaged” will warrant no credit and no replacement of products to you.
- We will notify you via email once your return has been processed.
Returns can be mailed to:
Daily Fitness Zone
Attn: DFZ Returns
P.O. Box 424
Schererville, IN 46375
Contact for return authorization – 219.232.8378 or firstname.lastname@example.org
We do not process refunds under any circumstances (exchange only). We will provide credit on a case-by-case basis. Returns or exchanges are permitted via the guidelines outlined under “Return Policy.”